Replacement motors, control panels, power cords and the wear parts that actually fail. Send us your model and serial number and we will confirm the part before you order.
Kasco control panels help manage fountains, aerators, lights, timers, thermostats, and 3-phase equipment. Choose from single-phase and commercial-grade panels designed for reliable outdoor operation.
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Part identification
Not sure which part failed?
Send us the model and serial number and a description of what it is doing. We will identify the part and tell you honestly whether it is worth repairing - we run the repair centre, so we have no reason to sell you a new unit you do not need.
1Send us the numbersModel and serial number off the unit, plus a photo of the fault if you have one
2We identify the partExact part, and an honest answer on whether a rebuild is worth it
3Repair or replaceShip the part, or send the unit to our Markham bench
A fountain or aerator that has stopped is usually not finished. Seals, propellers, o-rings, capacitors, floats and cord hardware account for the large majority of what comes across our bench, and every one of them is a fraction of the cost of a replacement unit. The motor itself fails far less often than people assume, and even then a replacement motor is cheaper than a whole system.
What makes the difference is identifying the right part. Kasco has revised components across production runs, so the model number alone does not always resolve it - the serial number does. Send us both, along with a description of what the unit is actually doing, and we will name the part rather than have you order twice.
Control panels sit slightly apart from the wear parts. A panel is not an accessory: it provides disconnect and overload protection, and it has to match both the horsepower and whether your supply is single or three-phase. If you are replacing a panel or adding one to a unit that shipped without, specify it against the motor rather than the other way round. Electrical work should be completed by a licensed electrician to local code.
The serial number decides the partKasco revised components across production runs. Model alone is not always enough - send the serial too.
Panel and unit are specified togetherA panel has to match horsepower and single or three-phase supply. The wrong panel will not protect the motor.
Keep a prop and o-ring set on the shelfThey are the parts that strand a unit mid-season, and they are inexpensive compared to a lost month.
Cord measured to the outletNot to the shoreline. It is the single most common thing ordered short across every product line we sell.
Repair is often the better callMost failures are a rebuildable component. We will tell you when it is not worth it rather than take the sale.
Customer reviews
Fifty Years. Thousands of Ontario Ponds.
The repair centre other dealers send their warranty work to.
★★★★★4.8 out of 5 based on Google reviews
★★★★★
Ryan and the team are truly exceptional - they really know their products and match that knowledge with amazing service. Even when we had some repair issues, Ryan was quick to find a solution and get our fountain back to us in perfect condition.
Lindsay Urbanek · Google review
★★★★★
If you have a pond, waterfall or fountain problem, I consider this THE place to go. I am a repeat customer over a decade, and highly recommend these folks. Ryan and his staff have made quick and creative-solution work of our pond and pump systems.
Mike Singleton · Google review
★★★★★
Ryan and the Fountain Depot team are phenomenal! I highly recommend them for all of your fountain repair and maintenance needs. Our water feature looks better than ever. They walked us through the repair process, made some fantastic recommendations, and provided us with a schedule for recommended maintenance.
Kathryn Pettitt · Google review
★★★★★
Once again Ryan, Fountain Depot, has provided excellent service and maintenance on our 2 floating fountains. Fountain Depot resolves any issues quickly, effectively and professionally. Highly recommended!
Lee Cornish · Google review
★★★★★
I have had the pleasure of working with Ryan from Fountain Depot for the past year +. He designed and rebuilt our fountain from the ground up. They are a very knowledgeable team of guys. Our condo community could not be happier with the job they did for us.
Matt J · Google review
Service guide
Questions our bench techs answer every week
Identifying the right part saves a return shipment. Here is what to send us.
Send us the model and serial number off the unit, plus a description of the fault or a photo. Kasco has revised components across production runs, so the model number alone does not always resolve it.
We will identify the exact part. That is faster than guessing and considerably cheaper than ordering twice.
Is it worth repairing, or should I replace the unit?
More often than people expect, repair is the better call. Seals, propellers, o-rings, capacitors and cord hardware account for most failures and cost a fraction of a new unit.
We run the repair centre, so we have no reason to sell you a replacement you do not need. Send the model number and the symptom and we will give you an honest assessment.
Which control panel matches my unit?
A panel is matched to horsepower and to whether your supply is single or three-phase. Beyond that, choose on function: thermostat for winter operation, timer for run scheduling, photocell for lighting.
Tell us the unit and what you want it to do automatically, and we will name the panel. Electrical work should be completed by a licensed electrician to local code.
What length power cord should I order?
Measure from where the unit sits to the actual outlet, not to the shoreline. That difference is where most people come up short.
Kasco builds cords in a range of lengths and gauges, matched to voltage. Confirm the run with us before ordering rather than after.
Which spares should I keep on hand?
A propeller and an o-ring set. Those are the parts that strand a unit mid-season, and they are inexpensive relative to losing the use of a fountain for a month waiting on a shipment.
On compressors, a rebuild kit and a spare air filter serve the same purpose.
Can you service a unit I did not buy from you?
Yes. We are a certified Kasco repair centre with factory-trained bench techs in Markham, and we service units regardless of where they were purchased.
Because the work happens here, your unit is not crossing the border and back. Send us the model number and the fault to start.
Free · No obligation
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